Artificial Intelligence (AI) is Not Ready for Prime Time in Healthcare, Yet

Sometimes we read what others are saying and, because we want it to be true, we imagine it is true. It’s important to break down false promises and inaccurate information about Artificial Intelligence (AI). Healthcare has not even begun to realize the potential of AI, as we are merely at the infancy stages of applyingContinue reading “Artificial Intelligence (AI) is Not Ready for Prime Time in Healthcare, Yet”

Key Strategies to Improve Revenue Cycle Processes in 2021

2020 was an especially difficult year for most rural hospitals and health systems, who lost an estimated 70 percent of their income due to delayed and deferred visits and procedures. Although billing and claims might seem like a pretty linear process, there are detours and bumps that challenge even the best revenue cycle management teams.Continue reading “Key Strategies to Improve Revenue Cycle Processes in 2021”

A Decades-Long History in RPA

Robotic Process Automation (RPA) has a decades-long history. Screen scraping started during the early days of the Internet to help users extract data from the web. It referred to the practice of reading text data from a computer display terminal’s screen. Simple scenarios involved automation navigating through a series of steps in an application usingContinue reading “A Decades-Long History in RPA”

Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration

As part of the Cares Act legislation, The Department of Health and Human Services (HHS), will provide claims reimbursement to health care providers for testing, treatment, and vaccine administration to the uninsured patient population. More than $5.6 billion dollars have been paid to date and over 238,000 health care providers have enrolled in the program.Continue reading “Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration”

Unlocking Patient Access: The Cures Act Information Blocking Provisions

On April 5th, 2021, the National Coordinator for Health Information Technology (ONC) finalized the Cures Act’s information blocking provisions. These new rules focus on data exchange and patient information blocking. The Department of Health and Human Services (HHS) states: “Putting patients in charge of their health records is a key piece of patient control inContinue reading “Unlocking Patient Access: The Cures Act Information Blocking Provisions”

Staying On Track with Digital Initiatives

This has been one tough year for healthcare, and like other parts of life, progress isn’t always linear. What we find more valuable than simply acknowledging the outcome of progress is in recognizing the value of the experience itself. And this applies well to digital technology. We Embraced Digital Technology We made great strides inContinue reading “Staying On Track with Digital Initiatives”

Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as fourContinue reading “Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine”

Does Your Digital Transformation Strategy Include RPA?

Digital transformation refers to improvements in a “digital era.” Healthcare has seen significant strides from digital transformation efforts during the past year. Projects have included a diverse range of solutions, from hosting IT services in the cloud, to creating touchless encounters like telehealth, reducing manual tasks, and improving connectivity across disparate systems. COVID-19 increased theContinue reading “Does Your Digital Transformation Strategy Include RPA?”

How Can a Digital Workforce Address Healthcare’s Challenges?

It’s truly been a year in healthcare, and with it came many changes as a result of the challenges posed by the COVID-19 pandemic. Technology quickly accelerated the adoption of digital health services and solutions like telehealth and RPA, because organizations were in need of tools that could be deployed quickly and easily, without interruptionContinue reading “How Can a Digital Workforce Address Healthcare’s Challenges?”

How Healthcare Automation is Reducing Resource Requirements

Hospitals and health systems worldwide have embraced the ability of Robotic Process Automation (RPA) to facilitate services and drive operational efficiencies over the last year. These digital transformation efforts continue to be advantageous – and not just for these chaotic times of COVID-19. RPA technology has proven to be an enabler for people, with benefitsContinue reading “How Healthcare Automation is Reducing Resource Requirements”