Sara and Rich McNeil, the founders of Boston Software Systems, were no strangers to the Science and Technology field. Sara McNeil earned a BA in Chemistry at Mount Holyoke College, an MS in Medicinal Chemistry from Northeastern University, and an MBA from the Amos Tuck School at Dartmouth College. Rich McNeil was a nuclear engineerContinue reading “Insights From 35 Years of Healthcare RPA Success”
Tag Archives: Healthcare Leadership
How to Create a Great User Experience (UX)
Steve Jobs said it best, “Some people think design means how it looks. But, if you dig deeper, it is really how it works.” The User Experience (UX) says everything about how your technology offering defines, connects, and cares for end users, the folks who actually use the product or application. The UX is subjectiveContinue reading “How to Create a Great User Experience (UX)”
5 Key Ingredients for RPA Project Success
Robotic Process Automation (RPA) is being deployed by healthcare organizations to optimize and improve repetitive, manual processes. But, an RPA implementation is more than a technology project. At its core, it’s a business initiative. What does it take to create success? Here’s 5 key ingredients you’ll want to include. Define Your Objectives Sifting through aContinue reading “5 Key Ingredients for RPA Project Success”
RPA Streamlines Revenue Cycle Operations
There are many benefits to automating processes in the healthcare revenue cycle. According to industry numbers by HFMA and MGMA, failure to accurately capture claim charges can result in a 50% loss in revenue. As healthcare financial leaders focus on recovery in a post-pandemic world, they are adding automation technology to revenue cycle processes toContinue reading “RPA Streamlines Revenue Cycle Operations”
Why Leadership Matters in 2022
Leadership is at the core of every business. Great leaders make technology feel more human, giving both clients and employees what they need to be successful. In fact, speed, convenience, helpful employees, and friendly service matters to most consumers. The best way to bridge the isolation and disconnect of the healthcare digital age is simplyContinue reading “Why Leadership Matters in 2022”