Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation.
Operational continuity in the age of COVID-19 has been difficult for healthcare CIOs. They have been tasked with implementing new technologies like telehealth, while maintaining the safety of their teams and shifting to a work from home environment. In order to prevent long-term disruption, CIOs expect a bigger emphasis on increasing operational efficiency in 2022… Read more
Today’s consumers expect a lot from brands. The customer experience (CX) involves everything from the level of service a company provides to the usability and support of its products. It deepens with the “handoff” between sales and support, and carries the weight of the brand’s success, by building deeper connections, greater value and continued loyalty.… Read more
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