RPA Streamlines Revenue Cycle Operations

There are many benefits to automating processes in the healthcare revenue cycle. According to industry numbers by HFMA and MGMA, failure to accurately capture claim charges can result in a 50% loss in revenue. As healthcare financial leaders focus on recovery in a post-pandemic world, they are adding automation technology to revenue cycle processes toContinue reading “RPA Streamlines Revenue Cycle Operations”

Why Leadership Matters in 2022

Leadership is at the core of every business. Great leaders make technology feel more human, giving both clients and employees what they need to be successful. In fact, speed, convenience, helpful employees, and friendly service matters to most consumers. The best way to bridge the isolation and disconnect of the healthcare digital age is simplyContinue reading “Why Leadership Matters in 2022”

Citizen Development is Not for Everyone

The phrase “Citizen development” is everywhere. Propelled by the proliferation of simple visual tools, it is advertised that basically anyone can create customer applications that previously required development skills and a deeper understanding of technology. Who Are Citizen Developers? According to Gartner, “A citizen developer is an employee who creates application capabilities for consumption byContinue reading “Citizen Development is Not for Everyone”

Connecting the Gaps in the Healthcare System Helps Everyone

The past three years have called attention to massive disorganization in our healthcare system. In an age when nearly everyone is connected digitally in one way or another, the healthcare industry is painfully lagging behind. From EHR implementation to supporting the operational architecture of systems and services, our goal at Boston Software Systems is toContinue reading “Connecting the Gaps in the Healthcare System Helps Everyone”

Automation and the Future of Work: Tackling Healthcare Staffing Challenges

Staffing shortages hit the healthcare industry particularly hard during the pandemic. As we continue to move forward and through additional workforce shortages, hospitals have been forced to halt or scale back critical services. The Great Resignation resulted in many hiring travel nurses, but the financial cost, especially for rural hospitals, was just not sustainable. AsContinue reading “Automation and the Future of Work: Tackling Healthcare Staffing Challenges”

What is Digital Trust in Healthcare?

Digital trust is the confidence users have in the ability of people, technology, and processes to create a secure digital world. Companies who have demonstrated that they can provide a safe, secure, and reliable data experience, have a high level of digital trust. As digital transformations multiply, they form increasingly complex risks in healthcare organizations.Continue reading “What is Digital Trust in Healthcare?”

Top of Mind Issues Affecting Healthcare CIOs

Healthcare CIOs have spent the last several years coming up with new solutions at warp speed while also dealing with staffing shortages, cybersecurity, new work environments, and ongoing financial struggles. There’s no doubt that teams are experiencing burnout from the demands of employees, leadership, stakeholders, and the speed of digital transformation efforts. COVID-19 is farContinue reading “Top of Mind Issues Affecting Healthcare CIOs”

5 Reasons to Use RPA in the Healthcare Revenue Cycle

The impact of COVID-19 is still being felt in healthcare. Coupled with the Great Resignation, hospitals and healthcare organizations are stretched thinner than ever. The American Hospital Association (AHA) stated in a recent analysis that there will be a shortage of up to 3.2 million healthcare workers by 2026. Technologies like Robotic Process Automation (RPA)Continue reading “5 Reasons to Use RPA in the Healthcare Revenue Cycle”

How Healthcare Automation Builds Post-Pandemic Business Continuity

The COVID-19 pandemic placed additional pressure on CIOs to accelerate their digital transformation efforts. The unparalleled demand for services, facilities, staffing, and public health tracking created chaos in healthcare. Critical areas of focus like telemedicine, lab testing, and revenue cycle management required efficient processes be implemented at warp speed. There were no longer continued discussionsContinue reading “How Healthcare Automation Builds Post-Pandemic Business Continuity”

Reducing The Barriers To Interoperability

Interoperability is certainly not a new topic. It is a predominant theme at #HIMSS21, and has been a term of engagement in healthcare for over 20 years. To better understand the impact of data interoperability, Google Cloud recently commissioned The Harris Poll to survey more than 300 physicians across the U.S. Nearly all (95%) ofContinue reading “Reducing The Barriers To Interoperability”