CMS Requires COVID-19 Vaccines for Healthcare Staff by January 4th

The Biden Administration is requiring all staff who work at healthcare facilities to be vaccinated against COVID-19 by January 4th, 2022. This emergency order, issued by the Centers for Medicare and Medicaid Services (CMS) in an effort to protect those healthcare workers and staff on the front lines of the pandemic, is currently on holdContinue reading “CMS Requires COVID-19 Vaccines for Healthcare Staff by January 4th”

The Great Resignation Affects Healthcare

A record-high of 4.4 million people, or 3% of workers, quit their jobs in September according to the Labor Department’s latest Job Openings and Labor Turnover survey. Hires and total separations were at 6.5 million and 6.2 million, respectively. Automation tools have proven successful for healthcare organizations looking to alleviate administrative burdens, mitigate turnovers, speedContinue reading “The Great Resignation Affects Healthcare”

Customer Service = Everything

The support you offer your customers – before and after they use your products or services – is what helps them to have an enjoyable, usable, and long-term experience with you. It’s more than just providing answers, it’s an important part of the promise you make as a brand, and the top priority in creatingContinue reading “Customer Service = Everything”

Is RPA the Future of Revenue Sustainability?

2020 was a difficult year for hospitals. Losses due to the pandemic were projected to be at least $323.1 billion in the US. In addition, over three dozen hospitals closed their doors due to fluctuating volumes. And it’s not just hospitals that have been affected. Providers of all kinds — from primary care physicians andContinue reading “Is RPA the Future of Revenue Sustainability?”

5 Benefits of Process Automation In Healthcare

What is Process Automation? Process automation, also known as digital transformation, is the technology-enabled automation of complex business processes. It accelerates the accuracy and speed of tasks by routing information to the right person, at the right time, through user-defined rules and actions. When processes are automated, they require less human involvement which translates toContinue reading “5 Benefits of Process Automation In Healthcare”

Why Business Process Automation Is Essential For The Healthcare Sector

Business process automation has proven to be imperative for the healthcare ecosystem, improving business functions, speeding data migrations, and empowering human teams by streamlining repetitive, tedious tasks. What Does Business Process Automation Look Like in Healthcare? The goal of automation is not to replace healthcare staff, but rather to augment the human workforce and enableContinue reading “Why Business Process Automation Is Essential For The Healthcare Sector”

Connecting the Dots in Revenue Cycle Management

Healthcare revenue cycle is the heartbeat of hospitals, provider organizations, and health systems. The revenue cycle processes, tracks, and collects for services rendered to patients. As medical billing becomes more complex, and rules and regulations keep constantly shifting, it is no longer just a simple business office transaction. The revenue cycle touches everything from schedulesContinue reading “Connecting the Dots in Revenue Cycle Management”

Streamlining the Process for Relief Funds

The Biden-Harris Administration made $25.5 billion in new funding available for healthcare providers affected by the COVID-19 pandemic. HHS announced availability of the funding, which includes: $8.5 billion in American Rescue Plan (ARP) resources for providers who serve rural Medicaid, Children’s Health Insurance Program (CHIP), or Medicare patients An additional $17 billion for Provider ReliefContinue reading “Streamlining the Process for Relief Funds”

Automation Helps Hospitals Survive Narrowing Margins During the Pandemic

Due to the complexity of the pandemic, more than a third of US hospitals are estimated to maintain negative operating margins through the end of 2021 as overall expenses continue to be higher than pre-pandemic levels, according to a recent report prepared by Kaufman, Hall & Associates. In the face of mounting pressures, health systemsContinue reading “Automation Helps Hospitals Survive Narrowing Margins During the Pandemic”

Getting Started With RPA: Have a Plan

Robotic Process Automation (RPA) is one of the best tools for automating repetitive tasks, but in order to gain the greatest benefit from an RPA initiative you must plan thoroughly, deploy correctly, and know exactly how to align the project with your existing infrastructure. It’s All About The Change Change management is one of theContinue reading “Getting Started With RPA: Have a Plan”