Addressing Workflow Challenges in Healthcare

Workforce shortages are a major challenge for healthcare systems of all sizes. In order to address staffing shortages, many hospitals and health systems are turning to workflow automation. Workflow automation improves efficiency, reduces costs, and improves the human experience.

There are a number of ways that Boston WorkStation can be used to address workforce shortages. For example, workflow automation can be used to:

  • Automate repetitive manual data entry tasks.
  • Streamline processes, such as Human Resources onboarding and physician credentialing.
  • Improve communication between systems and departments.
  • Streamline the administrative burden of revenue cycle tasks.

Workflow automation is a powerful ally for health systems that are looking to address workforce shortages. By automating tasks and streamlining processes, humans are free to focus on more strategic, value-added work.

Streamlining Repetitive Administrative Processes

Repetitive administrative tasks can be a major drain on time and resources. Streamlining repetitive administrative tasks can save businesses time and money, and can also help to improve efficiency and accuracy.

Here are some additional benefits of streamlining repetitive administrative tasks:

  • Increased productivity: Employees can focus on more important tasks when they are not bogged down by repetitive work.
  • Improved accuracy: Automating tasks can help to reduce errors.
  • Reduced costs: Streamlining tasks can save businesses money on labor costs.
  • Increased employee satisfaction: Employees are more likely to be satisfied with their jobs when they are not bogged down with a manual, tedious, administrative burden.

Automating human resources tasks can save time and money, improve efficiencies, and reduce errors by 98%. It can also help to improve communication between employees and executive leadership. Some of the tasks that can be automated include:

  • Recruitment Correspondence: Automating the recruitment process can help to reduce the time and cost of hiring new employees. You can schedule interviews, request documentation, or ensure the new employees are properly trained and integrated into the company culture.
  • Performance Management: Automating performance management tasks can help to ensure that employees are evaluated fairly and consistently.
  • Compensation and Benefits Information: Automating compensation and benefits packages can be done effortlessly, without the administrative burden or human time drain.
  • Training and Development: Automating training and development can help to ensure that employees are up-to-date on the latest skills and knowledge.
  • Provider Credentialing: By automating the credentialing process–or as much of it as possible, it can eliminate delays between steps. It can make credentialing more efficient across the health system, from the initial application to completion of the final verifications.

Duplicate documentation in healthcare is a problem because it can lead to errors, waste time and resources, and make it difficult to track patient information. Boston WorkStation helps streamline the documentation process and reduce the need for duplicate entries, by checking disparate systems for information and ensuring that documentation is completed in a timely and accurate manner.

By taking these steps, healthcare organizations can help to reduce the problem of duplicate documentation and improve the quality of care that is provided to patients. Here are some additional benefits of reducing duplicate documentation in healthcare:

  • Improved Patient Safety: By having accurate and complete patient records, healthcare providers can make better decisions regarding patient care.
  • Reduced Costs: Duplicate documentation can lead to wasted time and resources. By reducing duplicate documentation, healthcare organizations can reduce the number of FTEs.
  • Improved efficiency: Streamlining the documentation process can help healthcare providers to be more efficient.

According to a report by the Medical Group Management Association (MGMA), “AI (smart automation technologies) could replace manual data-collection processes by populating missing data fields and reviewing clinical documents and extracting information for quality reports, saving physicians hours of work every week.” Isn’t it time to work smarter?

Why Boston Software Systems?

For 35 years, Boston WorkStation has been a digital ally to the people working in healthcare. From optimizing workflows, to boosting revenue cycle margins, Boston WorkStation helps bridge the gaps between disparate systems. We have the experience necessary to reduce pain points and barriers to connected care. Give us one hour, and we will tell you what can be up in running in days or weeks. With over 95% of our healthcare automation projects being completed in under 30 days, savings in time and efficiencies are right around the corner.

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