KLAS 2021 RPA Satisfaction Scores

KLAS Research released their annual “Best in KLAS 2021” report last week on Software and Services. We’re thrilled to be introduced in the Robotic Process Automation (RPA) vendor category, a new market segment for 2021. KLAS puts forth significant effort to find the true story of what is happening with every healthcare vendor solution. NewContinue reading “KLAS 2021 RPA Satisfaction Scores”

Robotic Process Automation is not Artificial Intelligence.

Hospitals and healthcare organizations face ongoing challenges with process efficiencies and the need to accomplish more with reduced margins. We think it’s important to do a deeper dive into some of the things Robotic Process Automation (RPA) is, and what it’s not. It’s not Artificial Intelligence (AI). As much as some vendors want to attachContinue reading “Robotic Process Automation is not Artificial Intelligence.”

How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout

As hospitals and health systems ramp up COVID-19 inoculations, the challenges surrounding them are complex. At Boston Software Systems, we are simplifying the vaccine rollout process for our client hospitals, health systems, and technology partners by automating many of the tasks associated with the vaccine rollout. These are the most frequent automations we are workingContinue reading “How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout”

Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud

An increasing number of businesses are moving to the cloud, including businesses looking to take advantage of Robotic Process Automation (RPA). Boston Software Systems, the global leader in healthcare-specific RPA solutions, announced this week that its latest product offering, Boston WorkStation 20 (BWS20), is now available in the Amazon Web Services (AWS) Marketplace. The AWSContinue reading “Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud”

RPA is a Key Component of Healthcare’s Digital Transformation

The RPA software market will total $2.9 billion in 2021, according to Forrester. RPA is a hot topic this year, accentuated by the ramifications of COVID-19. Hospitals and health systems are looking for automation tools that can be deployed quickly and easily as part of their digital strategy, without interruption to the larger IT infrastructure.Continue reading “RPA is a Key Component of Healthcare’s Digital Transformation”

Revenue Cycle Challenges: Make Automation a Key Ally in 2021

2020 highlighted existing administrative hurdles and operational speed bumps across the healthcare industry. Normal challenges in the revenue cycle, like prior authorizations, claims processing, posting, and account adjudication, were magnified by reduced staffing, remote teams, and gaps in productivity. Many smaller practices and rural hospitals were not able to keep up with the demands ofContinue reading “Revenue Cycle Challenges: Make Automation a Key Ally in 2021”

Did We Revamp Digital Health Collaboration During COVID-19?

Technology has unrealized potential to elicit powerful changes in healthcare. Breaking down barriers and coming together as a community benefits everyone, since we’re stronger as a group than we are as individuals. Was COVID-19 the “shot in the arm” we needed as a community, to work together toward the advancement of digital health? Collectively, asContinue reading “Did We Revamp Digital Health Collaboration During COVID-19?”

How Automation Improves Healthcare

Since the pandemic began, we’ve witnessed ways in which Robotic Process Automation (RPA) reduces gaps, increases organizational productivity, and streamlines operations. These are the driving reasons why many hospitals and health systems are embracing the benefits of RPA, and prioritizing it as a key aspect of their digital transformation. Here are a few areas toContinue reading “How Automation Improves Healthcare”

Making It Easier to Connect in Health IT

Connecting people, process, and workflow has always been a bit of a struggle for Health IT. OK, it’s been a big struggle. Over the years, we’ve made “limited” strides in terms of interoperability. It has not been fast, it has never been easy, and we continue to deal with the lack of connectivity on aContinue reading “Making It Easier to Connect in Health IT”

Bridging the Gaps Between Healthcare Effectiveness and Cost-Efficiency

We talk a lot about the gaps in healthcare: the inefficiencies between systems and silos, people, and processes, that make it more difficult than it should be to get things done. Never has healthcare efficiency been more important. The key to operating during these lean times is to pair technology solutions with a business modelContinue reading “Bridging the Gaps Between Healthcare Effectiveness and Cost-Efficiency”