Staying On Track with Digital Initiatives

This has been one tough year for healthcare, and like other parts of life, progress isn’t always linear. What we find more valuable than simply acknowledging the outcome of progress is in recognizing the value of the experience itself. And this applies well to digital technology. We Embraced Digital Technology We made great strides inContinue reading “Staying On Track with Digital Initiatives”

Prior Authorizations’ Impact on Healthcare

A survey conducted by the American Medical Association (AMA) discussed the impact of prior authorizations on patient care. Out of a sampling of 1,000 physicians, one-third of the respondents stated they have a dedicated staff who work on prior authorizations approximately two business days, or 14 hours, each week with 86% of the physicians surveyedContinue reading “Prior Authorizations’ Impact on Healthcare”

Applying The Lessons of Digital Technology in a Post-Pandemic World

Automation has proven to be a digital ally in hospitals and health systems over the last year. The trends around Robotic Process Automation (RPA) were accelerated during the pandemic, and there is no reason to believe the surge in adoption will slow down. Hospital and health system CEOs are leading their organizations by implementing toolsContinue reading “Applying The Lessons of Digital Technology in a Post-Pandemic World”

Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as fourContinue reading “Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine”

Does Your Digital Transformation Strategy Include RPA?

Digital transformation refers to improvements in a “digital era.” Healthcare has seen significant strides from digital transformation efforts during the past year. Projects have included a diverse range of solutions, from hosting IT services in the cloud, to creating touchless encounters like telehealth, reducing manual tasks, and improving connectivity across disparate systems. COVID-19 increased theContinue reading “Does Your Digital Transformation Strategy Include RPA?”

How Can a Digital Workforce Address Healthcare’s Challenges?

It’s truly been a year in healthcare, and with it came many changes as a result of the challenges posed by the COVID-19 pandemic. Technology quickly accelerated the adoption of digital health services and solutions like telehealth and RPA, because organizations were in need of tools that could be deployed quickly and easily, without interruptionContinue reading “How Can a Digital Workforce Address Healthcare’s Challenges?”

How Healthcare Automation is Reducing Resource Requirements

Hospitals and health systems worldwide have embraced the ability of Robotic Process Automation (RPA) to facilitate services and drive operational efficiencies over the last year. These digital transformation efforts continue to be advantageous – and not just for these chaotic times of COVID-19. RPA technology has proven to be an enabler for people, with benefitsContinue reading “How Healthcare Automation is Reducing Resource Requirements”

KLAS 2021 RPA Satisfaction Scores

KLAS Research released their annual “Best in KLAS 2021” report last week on Software and Services. We’re thrilled to be introduced in the Robotic Process Automation (RPA) vendor category, a new market segment for 2021. KLAS puts forth significant effort to find the true story of what is happening with every healthcare vendor solution. NewContinue reading “KLAS 2021 RPA Satisfaction Scores”

Robotic Process Automation is not Artificial Intelligence.

Hospitals and healthcare organizations face ongoing challenges with process efficiencies and the need to accomplish more with reduced margins. We think it’s important to do a deeper dive into some of the things Robotic Process Automation (RPA) is, and what it’s not. It’s not Artificial Intelligence (AI). As much as some vendors want to attachContinue reading “Robotic Process Automation is not Artificial Intelligence.”

How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout

As hospitals and health systems ramp up COVID-19 inoculations, the challenges surrounding them are complex. At Boston Software Systems, we are simplifying the vaccine rollout process for our client hospitals, health systems, and technology partners by automating many of the tasks associated with the vaccine rollout. These are the most frequent automations we are workingContinue reading “How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout”