The CIO’s Secret Weapon: Automation

Operational continuity in the age of COVID-19 has been difficult for healthcare CIOs. They have been tasked with implementing new technologies like telehealth, while maintaining the safety of their teams and shifting to a work from home environment. In order to prevent long-term disruption, CIOs expect a bigger emphasis on increasing operational efficiency in 2022Continue reading “The CIO’s Secret Weapon: Automation”

Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as fourContinue reading “Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine”