How Healthcare Automation Builds Post-Pandemic Business Continuity

The COVID-19 pandemic placed additional pressure on CIOs to accelerate their digital transformation efforts. The unparalleled demand for services, facilities, staffing, and public health tracking created chaos in healthcare. Critical areas of focus like telemedicine, lab testing, and revenue cycle management required efficient processes be implemented at warp speed. There were no longer continued discussionsContinue reading “How Healthcare Automation Builds Post-Pandemic Business Continuity”

Reducing The Barriers To Interoperability

Interoperability is certainly not a new topic. It is a predominant theme at #HIMSS21, and has been a term of engagement in healthcare for over 20 years. To better understand the impact of data interoperability, Google Cloud recently commissioned The Harris Poll to survey more than 300 physicians across the U.S. Nearly all (95%) ofContinue reading “Reducing The Barriers To Interoperability”

Staying On Track with Digital Initiatives

This has been one tough year for healthcare, and like other parts of life, progress isn’t always linear. What we find more valuable than simply acknowledging the outcome of progress is in recognizing the value of the experience itself. And this applies well to digital technology. We Embraced Digital Technology We made great strides inContinue reading “Staying On Track with Digital Initiatives”

Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine

When a provider contacts a payer to check a claim status, it takes an average of 14 minutes and costs the provider $7.12. By the time a claim reaches a denied status, the provider has lost at least two weeks. Considering that the time between claims submission and payment can be as long as fourContinue reading “Boston Software Systems Interview with Brad Cox, Director of Patient Accounting, Northwestern Medicine”

Does Your Digital Transformation Strategy Include RPA?

Digital transformation refers to improvements in a “digital era.” Healthcare has seen significant strides from digital transformation efforts during the past year. Projects have included a diverse range of solutions, from hosting IT services in the cloud, to creating touchless encounters like telehealth, reducing manual tasks, and improving connectivity across disparate systems. COVID-19 increased theContinue reading “Does Your Digital Transformation Strategy Include RPA?”

Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud

An increasing number of businesses are moving to the cloud, including businesses looking to take advantage of Robotic Process Automation (RPA). Boston Software Systems, the global leader in healthcare-specific RPA solutions, announced this week that its latest product offering, Boston WorkStation 20 (BWS20), is now available in the Amazon Web Services (AWS) Marketplace. The AWSContinue reading “Boston Software Systems Latest Release, BWS20, Debuts in the Amazon Web Services (AWS) Cloud”

RPA is a Key Component of Healthcare’s Digital Transformation

The RPA software market will total $2.9 billion in 2021, according to Forrester. RPA is a hot topic this year, accentuated by the ramifications of COVID-19. Hospitals and health systems are looking for automation tools that can be deployed quickly and easily as part of their digital strategy, without interruption to the larger IT infrastructure.Continue reading “RPA is a Key Component of Healthcare’s Digital Transformation”

Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021

COVID-19 vaccines have begun arriving at hospitals and health systems across the U.S. this January, beginning an initial milestone in the fight against a pandemic that has killed millions of people and brought the healthcare system to its knees. While the availability of vaccines is a major milestone, distribution and administration has been a logisticalContinue reading “Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021”

Revenue Cycle Challenges: Make Automation a Key Ally in 2021

2020 highlighted existing administrative hurdles and operational speed bumps across the healthcare industry. Normal challenges in the revenue cycle, like prior authorizations, claims processing, posting, and account adjudication, were magnified by reduced staffing, remote teams, and gaps in productivity. Many smaller practices and rural hospitals were not able to keep up with the demands ofContinue reading “Revenue Cycle Challenges: Make Automation a Key Ally in 2021”

Key Technology Trends for 2021

As we approach 2021, it’s time to look back at the key trends in healthcare technology. The past year taught us a lot about what we could do with technology when put to the test. And we are certainly ready to put 2020 in our rear view. As hospitals and health systems look to improveContinue reading “Key Technology Trends for 2021”