To Create Success, Focus on the End User

How do you measure success? Some measure it by outward appearances, a salary package, job title, or a new house. Others focus more attention to inward measurements of success like a level of satisfaction, good health, a depth of well-being and a heart filled with compassion. The latter definitions are much like our vision forContinue reading “To Create Success, Focus on the End User”

Why Use Automation in Healthcare?

Automation Delivers Performance and Economy Hospitals and health systems are multidimensional business entities, laden with data-driven processes impacting a variety of internal and external stakeholders. Automation closes any gaps in communication, while organizing and accelerating the flow of data. Think of automation as a digital workforce, inputting volumes of data with 100% accuracy, and eliminatingContinue reading “Why Use Automation in Healthcare?”

How Healthcare Wins with Automation, AI, and Machine Learning

Quality and Consistency Automation ensures that every action is performed the same way, with high quality, reliable results. This reduces the amount of time spent perfecting one task, or inputting manual data elements as a corrective action. Information is input the same way every time, eliminating repetitive processes and improving organizational productivity. As healthcare becomesContinue reading “How Healthcare Wins with Automation, AI, and Machine Learning”

Hospitals, Health Systems, Healthcare Provider Organizations Improve Processes with Automation

Deloitte conducted a 2017 global survey of more than 400 leaders from various industries. Fifty-three percent of respondents said they’d already implemented RPA technology. This percentage is expected to increase to near-universal adoption in the next few years. Automation empowers hospital and health system professionals to accomplish a wider array of responsibilities within time andContinue reading “Hospitals, Health Systems, Healthcare Provider Organizations Improve Processes with Automation”

Top 5 Reasons You Should Consider a Healthcare Automation Vendor

According to Accenture, “Nearly 90% of organizations believe the ‘Triple-A Trifecta’ of automation, analytics, and artificial intelligence (AI) will become the holy grail of business and process transformation.” The pressure is on to find better ways to accomplish tedious tasks in digital health. These three technologies; AI, machine learning, and automation are not only savingContinue reading “Top 5 Reasons You Should Consider a Healthcare Automation Vendor

What is Usability?

Usability refers to the quality of a user’s experience when interacting with products, platforms, or systems, including software, devices, and applications. Usability is about effectiveness, efficiency, and overall satisfaction for role-based users. In many software systems actual usability comes last when deciding to roll out a new feature or version. In addition, when hospitals andContinue reading “What is Usability?”

Boston Software Systems Announces Boston Productivity Dashboard

Customizable Analytic Dashboard to Display, Track and Review Departmental Performance Objectives Boston Software Systems announces the company’s new analytics dashboard, Boston Productivity Dashboard, delivering drill down capabilities for exploring the data behind performance metrics. “For decades Boston Software Systems has been a leader in healthcare automation. Today, we are excited to release an analytics dashboard,Continue reading “Boston Software Systems Announces Boston Productivity Dashboard”

We Don’t Care Who Gets the Credit, We Just Want to Bridge the Gaps

Boston Software Systems has been in business for 30 years, connecting EMR/EHR/PM/RCM data across system silos, searching through disparate systems in multiple facilities, and bridging the gaps in mergers and acquisitions. People don’t know our name, and that’s ok. What they do recognize is their Cerner, BigE, Allscripts, Meditech, CPSI, Athena, Siemens, GE, McKesson, eMDs,Continue reading “We Don’t Care Who Gets the Credit, We Just Want to Bridge the Gaps”

Boston Software Systems Announces Lab Automation Solutions


Boston Software Systems announces the company’s intelligent automation (IA) project to develop an improved process for hospital labs and externally-linked facilities, harnessing the ability to dramatically improve efficiency and reduce data-driven user fatigue.

“RPA is growing quickly because it helps companies to automate an array of previously manual business processes such as inputting data, without needing to replace their legacy systems.” – Gartner

Boston Software Systems Bridges the Digital Divide Between Legacy EMR and Cerner Millennium


Boston Software Systems announces appointment migration success at Philadelphia’s largest independent academic medical center. With the addition of our technology and expertise, Einstein Medical Center was able to optimize their migration of appointment data within time and budgetary constraints, bridging any technology gaps and eliminating months of administrative data burden.

For a myriad of reasons, appointment data rarely makes the trip from legacy platforms to new EHR systems unscathed. Critical patient details are often missed, resulting in disruption of clinical and administrative processes.