Powering Digital Transformation in the Revenue Cycle

Automation technologies in healthcare are changing the way people work, by powering completion of mundane, tedious tasks, allowing humans to focus on higher-priority items that require empathy, conversation, and communication. It’s not Artificial Intelligence (AI), but rather automation technologies like Robotic Process Automation (RPA), and Intelligent Automation (IA), that accelerate cash flow and positively impactContinue reading “Powering Digital Transformation in the Revenue Cycle”

Boston WorkStation Ranks 2nd in Best of KLAS 2022 Awards

KLAS Research released their annual “Best in KLAS 2022” report this week on Software and Services. The Best in KLAS designation is reserved for the software and services market segments that have the broadest operational and clinical impact on healthcare organizations. By working with thousands of healthcare executives and clinicians, KLAS gathers data on software,Continue reading “Boston WorkStation Ranks 2nd in Best of KLAS 2022 Awards”

Unlock Greater Value in the Revenue Cycle

As the U.S. continues to battle the ravages of the COVID-19 pandemic, healthcare leaders are discovering automation is more than just a technology tool. Using automation at an enterprise level can lower costs, accelerate digital modernization, and reduce the risk of cybersecurity threats. There’s nowhere this comes into focus more than in healthcare. Automating mundaneContinue reading “Unlock Greater Value in the Revenue Cycle”

RPA Master Stories with Matt Hawkins, EVP Boston Software Systems

We were invited to participate in a LinkedIn live event this week called, “RPA Master Stories.” Hosted by Derek Gerber, SVP, at Explainify, RPA Master Stories is a collection of inspiring interviews with the leading experts in Robotic Process Automation (RPA) and Intelligent Automation (IA) technology. Guests share their automation experience, talk about the state-of-the-artContinue reading “RPA Master Stories with Matt Hawkins, EVP Boston Software Systems”

The CIO’s Secret Weapon: Automation

Operational continuity in the age of COVID-19 has been difficult for healthcare CIOs. They have been tasked with implementing new technologies like telehealth, while maintaining the safety of their teams and shifting to a work from home environment. In order to prevent long-term disruption, CIOs expect a bigger emphasis on increasing operational efficiency in 2022Continue reading “The CIO’s Secret Weapon: Automation”

Improving the Customer Experience in 2022

Today’s consumers expect a lot from brands. The customer experience (CX) involves everything from the level of service a company provides to the usability and support of its products. It deepens with the “handoff” between sales and support, and carries the weight of the brand’s success, by building deeper connections, greater value and continued loyalty.Continue reading “Improving the Customer Experience in 2022”

Top Healthcare Technology Trends for 2022

There is no one-size-fits-all approach in healthcare. There are many challenges, roadblocks, and ever-changing conditions. This was especially evident in the last year as we worked to support people and improve healthcare processes throughout the COVID-19 pandemic. As we position CIOs and other HealthIT executives for continued challenges in 2022, we look at trends andContinue reading “Top Healthcare Technology Trends for 2022”

Will Healthcare Recover in 2022?

Hospitals aren’t expecting a return to normal anytime soon. According to the 2022 report by Kaufman Hall, 20% of hospital executives surveyed said they were “extremely concerned” about their financial viability until an effective vaccine or treatment is available, and another 50% said they were “moderately concerned.” Approximately 1 in 3 physicians, APPs, and nursesContinue reading “Will Healthcare Recover in 2022?”

HITsm Holiday Chat: Healthcare IT Holiday Wish List

December 10, 2021 Hosts: @EMRAnswers and @bossoft As we enter the 2021 holiday season, healthcare leaders continue to anticipate the challenges and opportunities that continue to emerge as a result of the COVID-19 pandemic. Healthcare was hit hard in 2020. C-Suite executives say they expect the COVID-19 crisis to be one of the biggest opportunitiesContinue reading “HITsm Holiday Chat: Healthcare IT Holiday Wish List”

CMS Requires COVID-19 Vaccines for Healthcare Staff by January 4th

The Biden Administration is requiring all staff who work at healthcare facilities to be vaccinated against COVID-19 by January 4th, 2022. This emergency order, issued by the Centers for Medicare and Medicaid Services (CMS) in an effort to protect those healthcare workers and staff on the front lines of the pandemic, is currently on holdContinue reading “CMS Requires COVID-19 Vaccines for Healthcare Staff by January 4th”