The Biden Administration is requiring all staff who work at healthcare facilities to be vaccinated against COVID-19 by January 4th, 2022. This emergency order, issued by the Centers for Medicare and Medicaid Services (CMS) in an effort to protect those healthcare workers and staff on the front lines of the pandemic, is currently on holdContinue reading “CMS Requires COVID-19 Vaccines for Healthcare Staff by January 4th”
Tag Archives: Customer Service
The Great Resignation Affects Healthcare
A record-high of 4.4 million people, or 3% of workers, quit their jobs in September according to the Labor Department’s latest Job Openings and Labor Turnover survey. Hires and total separations were at 6.5 million and 6.2 million, respectively. Automation tools have proven successful for healthcare organizations looking to alleviate administrative burdens, mitigate turnovers, speedContinue reading “The Great Resignation Affects Healthcare”
Customer Service = Everything
The support you offer your customers – before and after they use your products or services – is what helps them to have an enjoyable, usable, and long-term experience with you. It’s more than just providing answers, it’s an important part of the promise you make as a brand, and the top priority in creatingContinue reading “Customer Service = Everything”