Behavioral Healthcare Consulting Chooses Boston Software Systems for EHR Migration

February 26, 2018

A leading healthcare management consulting firm with a specialization in behavioral healthcare has chosen Boston Software Systems to be their robotic process automation (RPA) and EHR / EMR optimization collaborative partner. The firm is an established business / clinical advisor to behavioral healthcare organizations, human service agencies, physician groups / practices, health systems and an array of other psychiatric care providers.

The organization’s insights cover clinical, consumer, organizational and business aspects of behavioral healthcare. Their services span EHR systems and applications, IT operations, finance, revenue cycle management, clinical data and an array of analytic modeling. Their decision to choose Boston Software Systems as a collaborative partner was due to our exclusive focus in healthcare, advanced experience with robotic process automation (RPA) technology, and our understanding of clinical, financial, technical and organizational healthcare data processes and care unit functions.

Boston WorkStation™ – A Pure Focus in Healthcare Automation for 30 Years:
Do You Want to Trust Anyone Else?

  • Automate Routine Tasks with Enterprise-Level Automation
  • EHR/EMR Data Migrations
  • Revenue Cycle Management
  • Supply Chain and Logistics
  • Updates, Change Management, Compliance Rules
  • Routine Tasks Previously Left to Manual Data Input

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Major Health System Chooses Boston Software Systems for Large Scale RPA / EHR Initiatives

February 12, 2018

Boston Software Systems has 2018 well underway starting off in a series of RPA and EHR platform migration projects with one of the world’s largest faith-based health systems. The array of care they provide is vast; they are comprised of 150+ hospitals, 50 senior living facilities and 160,000 employees located across 22 states.

With assertive deployment of Boston Software Systems healthcare-engineered RPA technology and strategic EHR platform migration experience; the health system is consolidating its data from several sources onto a single platform for use across their entire organization. The initial phase involves three different automations applying over 25 steps each to search, organize, transfer and optimize data from a limited-scale ED platform to full-scale Epic platform. The client will realize an array of benefits from our RPA solutions:

  • A singular EHR platform reduces costs, increases uniform access to data across the organization
  • Updated, more efficient workflows can be developed increasing organizational productivity
  • Strategic process controls assure accuracy and thoroughness throughout migration
  • Multiple manual entries / procedural steps are converted into seamless, automated processes for greater efficiency and higher data performance with lower costs
  • Reduced burden on staff; enabling them to focus more on other tasks
  • Better use of clinical, financial, data and technical resources

As this phase progresses, we have several other RPA / data optimization projects moving forward with this client as this leading healthcare provider organization seeks to maximize the ROI of its healthcare information systems for its clinician and administrative staff to deliver higher levels of advanced care at less cost.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Top Canadian Health System Selects BSS Healthcare RPA Technology

January 13, 2018

Boston Software Systems has partnered with one of Canada’s largest healthcare provider organizations in an RPA initiative driving their EHR / EMR migration and data optimization processes. The health system is a paramount provider of healthcare to over 4,000,000 people living in 2 provinces and the Northwest Territories. Patient care is delivered through over 100 hospitals comprised of over 34,000 beds with care provided by over 110,000 employees, doctors, nurses, pharmacists and other clinicians.

Based on Boston Software Systems’ exclusive focus in healthcare, robotic process automation (RPA) technology and intrinsic understanding of health system clinical and business data, the organization is migrating EHR and other healthcare information encompassing 600 facilities in addition to hospitals. The provider’s organizational structure spans clinics, oncology centers, continuing care facilities, mental health centers and community health sites. Behavioral healthcare and the health system’s academic program are also part of the project. The advanced RPA-driven migration and data optimization initiative will have a substantially positive impact on healthcare data performance, cost reduction, organizational productivity and patient care outcomes.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Prominent Regional Health System Selects Boston Software Systems

November 15, 2017

The Boston Software Systems team is excited for the new healthcare automation projects that 2017 will bring. It is shaping up to be a robust year of demand for our robotic process automation (RPA), EHR platform migration, and data optimization services from new and established hospital / health system clients. November’s strong sales growth was punctuated with the addition of a sizable and well-established east coast health system embarking on a large scale McKesson to Cerner EHR platform migration.

The prominent healthcare provider organization is comprised of 3 hospitals, comprehensive cancer treatment center, numerous multi-specialty health centers and more than 150 patient care access points. As a leading health system, it features over 1,100 physicians, a broad spectrum of specialties and features an ACO within its operating structure.

One of the first RPA / EHR platform migration automations to be developed involves the migration of over 20,000 patient appointment files. It will require a series of over 30 steps to collect, organize, transfer and optimize data –resulting in significantly improved workflows and healthcare information system ROI while increasing the productivity of clinician and administrative staff. Patient appointment and corresponding EHR data are ideal for RPA-driven platform migration applications. Data will be transferred quickly and economically; accuracy will be reinforced via ongoing evaluation and reporting of all exceptions. Patient / clinician / procedure / facility scheduling data will be transformed to enable the client to deliver higher levels of advanced care at less cost.

The client is eager to move forward with this project and collaborate further with Boston Software Systems on additional large scale RPA / EHR platform migration projects moving forward in 2018.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Boston Software Systems Develops Healthcare RPA Patient Payment Solution for One of the Nation’s Oldest Hospitals

October 13, 2017

Boston Software Systems, the High-Performance Leader in Healthcare RPA, is working with one of the oldest hospitals in the nation to develop a patient payment management initiative built with our robotic process automation (RPA) products. In operation for over 150 years, it is now part of a provider / payer system that serves a population of over 2.5 million people through the work of 11,000 staff members, 6 hospitals, a rehabilitation hospital, medical sciences and behavioral healthcare center.

As part of a series of revenue cycle management improvements, Boston Software Systems is engineering a process automation comprised of over 20 steps to automate payments / payment adjustments. The high accuracy, accelerated automation path will create batches, input payment lines (or adjustment lines) into the batch, then post the batch in MedHost from information obtained from multiple input files. What was once a complex, manually-driven, time consuming exercise crisscrossing between multiple points to push and pull data is transformed into a systematic, digitally-driven workflow.

Through optimizing its patient payment processes, the hospital has decisively increased the productivity of its accounting, finance and revenue cycle management functions through creating a digitized workforce based on Boston Software Systems’ robotic process automation technology. We have engineered an array of RPA software solutions driving precision data continuity and exacting transaction performance across these and other monetary-focused actions to optimize income opportunities while reducing costs and complexity:

  • Patient Registration Data Entry
  • Eligibility and Benefits Check
  • Referral And Authorization
  • Coding and Billing
  • Charge Posting
  • Claim Submission
  • Claim Denial Management, Claim Denial Resubmission, Recovery
  • Payment Posting
  • Secondary Filings
  • Accounts Receivable
  • Patient Billing

Contact us and to have a conversation about your revenue cycle management challenges and goals!

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

UK Consulting Firm Selects Boston Software Systems Healthcare RPA Technology

June 22, 2017

One of the most established and respected consulting firms in the UK specializing in hospital and health system application and data management technology has engaged Boston Software Systems in a collaborative arrangement. The firm has over 1,200 hospital / health system clients around the world and they offer an array of healthcare software and services.

Established in the early 90s and a leader in EHR / EMR, sports medicine, imaging, ambulatory and disaster recovery data software and services, they chose Boston Software Systems to fortify their capabilities in healthcare robotic process automation (RPA), and EHR / EMR data migration and optimization for healthcare provider organizations. Their decision to choose Boston Software Systems was based on several criteria. They included focused exclusivity in medical / clinical data applications, 30+ years experience, solid effectiveness in partnership collaboration plus recognized leadership in healthcare RPA and associated technologies. Moving forward, the two companies will share their strengths in delivering leading RPA and other healthcare data solutions to hospitals and health systems worldwide.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Community Hospital Selects Boston Software Systems Healthcare RPA Technology

June 11, 2017

Boston Software Systems has partnered with a pivotal rural healthcare provider organization in the Midwest to facilitate their EHR / EMR migration. The hospital has been in operation for over 100 years and is the sole provider of cardiac, emergency, obstetrics, surgery, nursing, urgent care, rehabilitation and other care for their immediate community and multiple surrounding counties. Based on being the center of care in a narrow access market, critical dependency on reliable EHR / EMR systems and other data performance in all sectors of healthcare, the organization has high confidence in Boston Software Systems to drive a smooth, comprehensive and quick transition to their new EHR / EMR platform.

For the initial data migration, over 170,000 records comprised of Discharge Summary, Imaging, Labor Discharge Summary, Medication Discharge Summary, Notes, Nursing Notes, Medical Reports, Patient Order Summary will be selected, organized, transferred and placed within their new EHR / EMR platform. Additional EHR / EMR, clinical, financial and other data will be migrated to complete the initiative including legacy platform decommissioning. The hospital and Boston Software Systems are looking forward to accomplishing the series of data migration projects and fully accomplish the healthcare provider organization’s data optimization goals.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

New On-Demand Podcasts Address Healthcare EHR Migration & Optimization Issues

June 28, 2016

BOSTON, Mass. – Boston Software Systems®, the leader in healthcare automation and migration platform technology, today announced the launch of a new podcast series to provide busy healthcare professionals with on-demand access to conversations with their peers.

The podcast series features industry professionals sharing how data entry automation helped them meet a variety of challenges including EHR migration, sunsetting legacy systems, EHR optimization and revenue cycle systems automation and expediting of processes in a wide variety of organizations and departments. Each podcast is on-demand via http://www.bostonsoftwaresystems.com or RSS feed so listeners can access the information on the go, at their convenience.

“In these podcasts, our customers share their unique experiences with EHR migration, system optimization and the sunsetting of legacy systems. These are mission-critical projects that can affect patient care and safety, and have a serious effect on an organization’s financial health,” said Matt Hawkins, Executive Vice President of Healthcare Strategy and Sales for Boston Software Systems. “We understand today’s healthcare professionals are extremely busy, so we’ve created these podcasts to make it easy for them to hear directly from industry peers when they are on the go.”

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Boston Software Systems Announces Winners of its Customer Excellence Award

March 18, 2015

Boston Software Systems, the leader in error-free automation and migration platform technology for every healthcare application, today named Julie Lewis, manager patient financial services at Houston Methodist Hospital and Sarkis Yagoubian, consultant with CVS Health winners of Boston Software Systems’ Customer Excellence Award. This honor recognizes the company’s customers for their successful and innovative use of the healthcare automation platform, Boston WorkStation®.

As manager of patient financial services at Houston Methodist Hospital, Julie Lewis saw an opportunity to automate the verification of Medicare outpatient accounts. Using Boston Software Systems’ automation platform to mimic the manual verification process, Lewis’ team has become more efficient and more confident in the verification process. “Their experience with Epic will be invaluable to us as we begin the EMR migration to that system, Lewis said. We’ll be looking for opportunities to use automation to assist in that transition.”

At CVS Health, Sarkis Yagoubian is using Boston Software Systems’ automation platform, Boston WorkStation, to automate workflow involved in the on-boarding of new MinuteClinics. With the company’s commitment to rapid growth of these retail clinics, manually processing this work was costing the organization valuable time and inaccuracies. “The automation only took about 20 hours to develop and test and now it’s saving us 30-40 hours each time we run it, said Yagoubian. “Any time I have an issue, I call the support line and Boston Software Systems is very quick to help – we don’t get stuck in any downtime. We are constantly looking for new ways to automate manual processes.”

“The winners of this year’s Customer Excellence Award are excellent examples of how Boston Software Systems’ customers are automating critical processes throughout their organizations while saving significant amounts of staff time and realizing unprecedented ROI,” said Sara McNeil, president of Boston Software Systems. “We have focused our business on providing workflow automation technology to hospitals and partners and have seen tremendous growth with our automation platform and active data quality service. As these customers have demonstrated, optimizing workflow throughout an organization can provide significant financial savings. We are proud to partner with our customers in getting the most value from our automation platforms, controlling costs and maximizing productivity.”

Houston Methodist Hospital
Houston Methodist is comprised of a leading academic medical center in the Texas Medical Center®, six community hospitals, emergency care centers, a research institute and a comprehensive residency program. Each hospital is staffed with committed personnel who exemplify our core values: integrity, compassion, accountability, respect and excellence. Houston Methodist has been named to FORTUNE’s “100 Best Companies to Work For” list for nine years in a row. Houston Methodist Hospital, the system’s flagship, is consistently listed among U.S. News & World Report’s best hospitals

CVS Health
CVS Health (NYSE: CVS) is a pharmacy innovation company helping people on their path to better health. Through our 7,800 retail pharmacies, more than 900 walk-in medical clinics, a leading pharmacy benefits manager with nearly 65 million plan members, and expanding specialty pharmacy services, we enable people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at http://www.cvshealth.com.

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Tools4ever Partners with Boston Software Systems to Automate Identity and Password Management

September 17, 2014

LINBROOK, NY and BOSTON, MA – September 17, 2014 — Tools4ever, the market leader in Identity and Access Management (IdM/IAM) solutions and Boston Software Systems, leader in healthcare automation, today announced their business partner relationship.

Under the agreement, Tools4ever will use Boston Software Systems’ technology to automate functionality within its identity and password management solutions.

Boston Software Systems provides healthcare automation platforms that streamline complex processes and improve productivity via data entry automation. The Tools4ever User Management Resource Administrator (UMRA) and Self Service Reset Password (SSRPM) provide healthcare organizations with connections to any health information system (HIS). Initially, this partnership enables Tools4Ever to automate and streamline identity and password management processes with an easy interface from SSRPM or UMRA into Meditech, Epic, Cerner, Siemens, and McKesson environments.

The UMRA connector specifically allows healthcare organizations to eliminate manual data entry into their Active Directory (AD) and will instead automatically manage the lifecycle of user accounts cross the enterprise within AD and in the different platforms. Additionally, the SSRPM connector allows end users to easily and securely reset their AD and system passwords without needing to contact the helpdesk.

In reference to the new partnership, Dean Wiech, managing director at Tools4ever stated, “Our partnership with Boston Software Systems will allow us to combine our resources to provide a superior solution for our healthcare customers. We look forward to a mutually beneficial partnership for many years to come.”

“Tools4ever helps healthcare organizations manage the time-consuming task of user identity and password management. Using Boston Software Systems technology in these solutions enables clients of Tools4ever to manage user accounts throughout their systems seamlessly,” said Matt Hawkins, executive vice president of Boston software Systems. “Streamlining these types of processes has become a priority for healthcare providers. Our partnership focuses on these priorities to enhance Tool4ever’s business value and maximizes the resources within each healthcare organization,” added Hawkins.

About Tools4ever
Tools4ever distinguishes itself with a no-nonsense approach and a low Total Cost of Ownership. In contrast to comparable Identity & Access Management solutions, Tools4ever implements a complete solution in several days rather than weeks or months. Because of this approach, Tools4ever is the undisputed Identity & Access Management market leader, with more than one million user accounts managed on a daily basis.

Tools4ever supplies a variety of software products and integrated consultancy services involving Identity Management, such as User Provisioning, RBAC, Password Management, SSO and Access Management. For more information, please visit http://www.tools4ever.com.

To learn more about UMRA and other connector please visit:
http://www.tools4ever.com/software/user-management-resource-administrator/connectors/

To learn more about SSRPM please visit:
http://www.tools4ever.com/software/self-service-reset-password-management/

To learn more about Tools4ever partnerships please visit:
http://www.tools4ever.com/about-tools4ever/partners/

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.