We Don’t Care Who Gets the Credit, We Just Want to Bridge the Gaps

Boston Software Systems has been in business for 30 years, connecting EMR/EHR/PM/RCM data across system silos, searching through disparate systems in multiple facilities, and bridging the gaps in mergers and acquisitions. People don’t know our name, and that’s ok. What they do recognize is their Cerner, BigE, Allscripts, Meditech, CPSI, Athena, Siemens, GE, McKesson, eMDs, other systems work better for role based users.

Boston Software Systems uses a Migration Automation Platform (MAP), to bridge data silos and ensure the clinical, administrative and operational teams have the information they need, when they need it and where they need it, for optimal usability.

As an industry, we talk about establishing a culture of community participation and improving the process of communication across information silos. But, in effect, we operate within the walls of hospital and provider office, oftentimes within their proprietary medical record, building roadblocks to care rather than bridges.

Aligning technology to existing workflow has historically been a difficult task for vendors. They want to create a “new” workflow, bringing over only “partial” information to a new EHR, limiting the “view” of the patient record. This impedes care coordination efforts, adding complexity rather than accelerating a culture of quality, performance and value.

According to HIMSS, “Interoperability is the ability of different information systems, devices or applications to connect, in a coordinated manner, within and across organizational boundaries.” Unfortunately, we have not accomplished this in a productive manner. It’s difficult for us to “connect the dots”, and “bridge the gaps” in documentation, lab tests, data migrations or daily workflow, as data resides in multiple systems, which require manual access. With a sole focus in healthcare and all US based support, Boston Software Systems knows how to #bridgethegaps through intelligent automation solutions. Give us a call. We’ve been here for 30 years- we’ll be around.

#NHITWeek #Healthcare #HITsm #hospital #emr #ehr #bridgethegaps

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Boston Software Systems Announces Lab Automation Solutions

Aug 29, 2019
BOSTON, MASSACHUSETTS (PRWEB)

Boston Software Systems announces the company’s intelligent automation (IA) project to develop an improved process for hospital labs and externally-linked facilities, harnessing the ability to dramatically improve efficiency and reduce data-driven user fatigue.

“RPA is growing quickly because it helps companies to automate an array of previously manual business processes such as inputting data, without needing to replace their legacy systems.” – Gartner

Central Lab Automation Improves Lab Efficiency, Reduces Data Fatigue

The Problem:
Comprised of three hospitals totaling over 1,000 beds, 1,600 doctors, 4,700 nurses and 9,000 employees; the hospital laboratory supports healthcare provider organizations in a three-state region, processing over 8.5 million laboratory tests annually. Their central laboratory had a significant workload, and requested help with data management.

The Goals:
Reduce data burden on laboratory, pathology, medical, and administrative staff
Improve user satisfaction and organizational productivity
Lower expenses and clinical / technical complexity

The Results:
Manual data-driven processes now perform at a greater level of speed and accuracy
Thousands of hours in data entry and administrative time were eliminated
Ongoing expenses were reduced and performance goals improved

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Boston Software Systems Bridges the Digital Divide Between Legacy EMR and Cerner Millennium

Aug 26, 2019
BOSTON, MASSACHUSETTS (PRWEB)

Boston Software Systems announces appointment migration success at Philadelphia’s largest independent academic medical center. With the addition of our technology and expertise, Einstein Medical Center was able to optimize their migration of appointment data within time and budgetary constraints, bridging any technology gaps and eliminating months of administrative data burden.

For a myriad of reasons, appointment data rarely makes the trip from legacy platforms to new EHR systems unscathed. Critical patient details are often missed, resulting in disruption of clinical and administrative processes.

EHR Migration Success with Intelligent Automation of Appointment Data

The Problem:

The facility had recently implemented a new Cerner Millennium EHR. They had tens of thousands of patient appointments that could not be migrated to the new system quickly and accurately. They requested a complete, repeatable solution that required minimal human intervention. This was a matter of not only moving the data to Cerner, but of reconciling the data to be sure the process included data validation. The inability to migrate over appointments and registrations in time for the scheduled Go Live, posed a problem to the entire healthcare organization, impeding workflow, administrative process and efficiency.

The Goals:

Migrate accurate and complete appointment data from the legacy EMR to Cerner Millennium.
Create a clean, consistent process, to improve efficiency and lower cost for future clinics and provider offices as they transition from multiple legacy EMRs.
Lower technical complexity and reduce the administrative burden of manually entering hundreds of appointments, requiring months of manual data entry and impeding operational success.
Complete the migration outside of normal business hours, without impacting clinical workflow. Crosswalk and match the old appointment types to the new appointments, adjusting times or dates when necessary.

The Results:

Patient appointment and registration data was available on day one of Go Live.
Thousands of hours in manual data entry and administrative time were eliminated.
Accurate appointment data from day one reduced roadblocks, accelerated usability, and aligned to workflow in the hospital, health system, and across provider locations.
This project of loading the appointments was complete in only hours, starting on Friday evening and completed by Sunday, with a highly repeatable process used across all locations of care.

Source: PRWeb

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Can You Hear Me Now? When Healthcare Tech Has a Failure to Communicate

Boston Software Systems Automation Powers Efficiency With eClinicalWorks Patient Kiosk

Boston, Massachusetts:



Boston Software Systems uses automation to attach documents that are created in the patient kiosk system to patient records in eClinicalWorks EMR. This eliminates the need for manual processes, and is a repeatable process that can be used across the community health system, dramatically improving efficiency and reducing data-driven administrative fatigue.

When business processes fail, the healthcare organization feels performance pain. Replicating these deficiencies many times over during a typical workday can be devastating.

Automation Powers the Transfer of Self-Service Kiosk Documents to the EMR

The Problem:


Self-service patient kiosks are great for collecting necessary forms, signing documents, and preventing patient pile-ups at the front desk. The issue was in transferring the multiple documents to the EMR system. The process, which should have worked seamlessly from one EMR to the other, instead caused roadblocks in accessibility, data transfer, data matching, and data integrity.

The Goals:


  • Transfer documents from the patient registration kiosk to specified fields in eClinicalWorks
  • Multiple fields with patient documentation are validated before uploading to eClinicalWorks
  • Lower expenses, improve accuracy, and reduce administrative data burden by saving hours of manual scanning and data entry
  • Increase face time with patients, vs screen time, and enable the ability to respond to messages and requests in a prompt, efficient manner

The Results:

  • Manual data-driven processes now perform at a greater level of speed and accuracy
  • Corresponding sections in patient kiosk were populated in the eClinicalWorks progress note with 100% accuracy, requiring no manual intervention
  • An immediate as well as a continuous ROI was realized, by automating what would have been hours of manual data entry, and months of administrative and clinical data burden

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI, and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Press Inquiries:
Contact: Matt Hawkins
Phone: 866-653-5105
Email: marketing@bossoft.com


Website: https://www.bostonsoftwaresystems.com

Australian Health Selects BSS EHR Migration

Aug 01, 2018
Boston Software Systems has partnered with one of the largest healthcare provider organizations in Australia on a series of advanced EHR / EMR migration and optimization projects. The healthcare system, comprised of 4 hospitals and a large scale, multi-practice care facility, provides a comprehensive range of traditional hospital-based care plus sub-acute, ambulatory, extended care, community health, mental health and dental and aged care services. They also have a substantial academic health program for multiple specialties and clinician roles.

With over 1,000 beds and multiple facilities, their EHR / EMR data performance is critical as patient volume and diversity of care continues to grow. The organization chose Boston Software Systems over other vendors based on our ability to collaborate with multiple stakeholders in their organization, understanding of singular and combined multi-facility healthcare organization models and our ability engineer a wide array of robotic process automation (RPA) solutions to drive their EHR / EMR migration and other healthcare data initiatives. The healthcare provider and Boston Software Systems are looking forward to accomplishing the initial series of data migration projects and tackle additional RPA / healthcare data opportunities slated for the future.

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Healthcare Technology Firm Prefers BSS RPA Software Services

July 27, 2018

A leader in healthcare technology solutions for doctors, hospitals, health systems and other healthcare provider organizations has selected Boston Software Systems as a strategic resource partner. The company has developed an array of solutions which encompass the integration of multiple systems used in clinics, hospitals and other points of care. They encapsulate data into a single profile for physicians, nurses and other clinicians to access for a comprehensive record of individual patients easily accessible on computers and mobile devices. The data covers CPOE, medication reconciliation, e-prescribing, care documentation / notes, reports, test results review, secure messaging, charge capture and other details.

The organization centers its data solutions on physician workflow, financial performance applications and operational processes. They chose Boston Software Systems based on our 30 plus years of exclusive focus in healthcare, advanced robotic process automation (RPA) technology and intrinsic understanding of patient care, healthcare organization operations and clinical / business applications. The companies will collaborate on enriching existing solutions and developing new applications focused on healthcare provider organization clinical / technical needs and the healthcare-engineered adaptability of our RPA development expertise.

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Global Lab / Diagnostic Firm Chooses BSS Healthcare RPA Technology

July 11, 2018

A global leader in Healthcare Laboratory and Diagnostics services and technology has chosen Boston Software Systems as a strategic resource partner. The company’s capabilities span a wide breadth of patient care needs from routine blood tests (total cholesterol, Pap, CBC, etc.) to complex, gene-based and molecular testing. Their work also encompasses clinical trials, patient wellness and risk management initiatives. All aspects of their work centers on healthcare data from multiple touchpoints and numerous clinical, administrative, financial and technical stakeholders.

They preferred Boston Software Systems over other healthcare data and RPA companies based on our established understanding of clinical and business healthcare operations plus our proven ability to assess, engineer and apply advanced robotic process automation (RPA) solutions to their advanced and diverse needs. Their immediate and ongoing data management initiatives center on electronic health records (EHR) data management solutions, which require our RPA technology to organize, optimize and accelerate for greater accuracy, speed and immediacy of results.

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

National Health System Chooses Boston Software Systems For Expansive RPA, EHR, and Data Optimization

June 14, 2018

A leading national health system has chosen Boston Software Systems to facilitate a series of RPA and other data optimization initiatives across their organization in a multiyear contract. They oversee facilities in 20+ states including:

70+ metropolitan and rural medical centers, hospitals and health systems
Multiple physician practices, clinics and post-acute facilities
As a sizable and growing organization, the diversity of care they provide is vast. Healthcare data is a strategic resource for them to manage their clinical and business operations. They are seeking to optimize and economize their healthcare information systems and EHR platforms through strategic RPA deployment, EHR platform migration / integration and ongoing data optimization across their organization as well as within and between facilities, units, floors and departments.

The health systems goals are to maximize clinical and administrative productivity, while gaining maximum ROI from healthcare data resources. Through optimizing their data they are empowered to make productive use of data faster and decrease the burden on staff through creating a digitized workforce within their organization. EHR platform migration is a key aspect to their strategy as is the objective to apply RPA within appointment scheduling, revenue cycle management, inventory / materials management and other data streams to economically increase organizational productivity.

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Boston Software Systems Featured as a Key Player in Market Research

June 13, 2018

Boston Software Systems, the High-Performance Leader in Healthcare RPA, is featured as a Key Player in Market Research Engine’s “Healthcare IT Integration Global Forecast, 2018 to 2022” report. Worldwide, the healthcare information technology integration market is expected to exceed $3.5 billion by 2022 at a compound annual growth rate (CAGR) of 10%. As a Key Player, Boston Software Systems demonstrates its leadership in Robotic Process Automation (RPA) technology, EHR / data migration and clinical / administrative / financial / operational and IT data optimization initiatives.

The report details essential insights needed by healthcare industry stakeholders:

  • Comprehensive company profiles of major players in the industry
  • Global market perspective of healthcare IT, associated technologies, services, products
  • Analyses of worldwide market trends ranging from 2013 to 2022
  • New global market opportunities for the healthcare IT integration sector
  • Research and development; demand for new products, applications
  • Service segmentation gauges support, maintenance, training, implementation
  • Product segmentation evaluates interface/integration engines, media integration solutions, medical device integration software, associated integration tools
  • Application segmentation covers hospital integration, lab integration, medical device integration, radiology integration, clinics integration and others
  • Global segmentation encompasses individual nations and continents

About Boston Software Systems
Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

Leading Healthcare Information Data Consulting Firm Chooses Boston Software Systems

May 1, 2018

A leading healthcare data consulting firm has recently selected Boston Software Systems to be their RPA, EHR platform migration and data optimization collaborative partner. Their work with hospitals, health systems, large healthcare provider organizations and other patient care entities includes:

  • Analytics
  • Business Intelligence
  • Compliance and Risk Mitigation
  • IT Transition Management
  • Interoperability / Integration
  • Performance Improvement
  • Strategic Technology Planning

The company orchestrates data initiatives for a variety of client needs, advanced applications and data platforms including Allscripts, Cerner, Epic, McKesson, Meditech and Siemens. They chose Boston Software Systems as their collaborative partner for several reasons including our:

  • 30+ years of experience exclusively focused in the healthcare industry
  • Leadership excellence in robotic process automation / RPA technology, EHR platform migration, data optimization in hospitals, health systems, large healthcare provider organizations
  • Proven knowledge of clinical, financial / business, IT and other functional aspects of healthcare data
  • Deep understanding of compliance, HIPAA and PHI policies, regulations and standards


About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.