Why We Began a Daily “Crisis Series” on Social Channels

Recently, we began a “daily crisis” series of posts on our social channels to help people navigate this “new normal.” An integral part of our daily conversations revolve around social distancing, working remotely, sheltering in place, and staying home. The subject matter we are confronting makes it even more critical that organizational leadership address oneContinue reading “Why We Began a Daily “Crisis Series” on Social Channels”

How Technology and Data Science Are Used to Fight a Pandemic

In a global pandemic such as COVID-19, technology, artificial intelligence, and data science have become critical allies in helping societies deal effectively with ramifications of an outbreak. There are smart devices that help diagnose fevers in communities, antimicrobial textiles that help destroy bacteria on hospital gowns and scrubs, drones and chatbots to help with deliveryContinue reading “How Technology and Data Science Are Used to Fight a Pandemic”

Zeroing In On Claim Denials with RPA

Hospital leaders understand that it’s difficult to get claims out the door in the revenue cycle, but especially difficult to prevent claim denials. The complexity of revenue cycle management makes it hard for providers and healthcare organizations to identify the root causes beforehand. It’s a time consuming, administrative burden that is made easier with RoboticContinue reading “Zeroing In On Claim Denials with RPA”

Providing a Digital Workforce for Revenue Cycle Optimization

In today’s value-based healthcare environment, there are gaps that inhibit hospitals and health systems from efficiently managing the revenue cycle. Information often lives in disparate data silos like patient kiosks, the EHR, legacy practice management systems, payor websites, and clearinghouses that may not communicate well, or even at all. Better management of the claims processContinue reading “Providing a Digital Workforce for Revenue Cycle Optimization”

Is Burnout Adequately Addressed in Healthcare?

In a 2019 study by the National Academy of Medicine, “35 to 54 percent of U.S. nurses and physicians have substantial symptoms of burnout, and the range for medical students and residents is between 45 to 60 percent.” The highest prevalence of burnout occurs in primary care-oriented specialties, although there are indications that burnout isContinue reading “Is Burnout Adequately Addressed in Healthcare?”

Build the Business Case for a Digital Workforce in Revenue Cycle

By adding a “digital workforce” to the revenue cycle, healthcare organizations are empowered to organize, streamline, and accelerate processes to improve accuracy, shorten reimbursement timeframes, and minimize inconsistencies. A key element to revenue cycle digitization is the strategic application of automation. By automating process tasks, revenue cycle managers can eliminate errors and tackle the mostContinue reading “Build the Business Case for a Digital Workforce in Revenue Cycle”

When EHR Enablement is Like a Fragile House of Cards

I was a kid who loved creating a house of cards. The structures relied on both balance and friction in order to stay upright. Card houses built on a shaky foundation collapsed quickly. The fun, for me, was seeing how tall I could build these structures without collapse. I built my houses with strong foundationsContinue reading “When EHR Enablement is Like a Fragile House of Cards”