Key Strategies to Improve Revenue Cycle Processes in 2021

2020 was an especially difficult year for most rural hospitals and health systems, who lost an estimated 70 percent of their income due to delayed and deferred visits and procedures. Although billing and claims might seem like a pretty linear process, there are detours and bumps that challenge even the best revenue cycle management teams.Continue reading “Key Strategies to Improve Revenue Cycle Processes in 2021”

Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration

As part of the Cares Act legislation, The Department of Health and Human Services (HHS), will provide claims reimbursement to health care providers for testing, treatment, and vaccine administration to the uninsured patient population. More than $5.6 billion dollars have been paid to date and over 238,000 health care providers have enrolled in the program.Continue reading “Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration”

Applying The Lessons of Digital Technology in a Post-Pandemic World

Automation has proven to be a digital ally in hospitals and health systems over the last year. The trends around Robotic Process Automation (RPA) were accelerated during the pandemic, and there is no reason to believe the surge in adoption will slow down. Hospital and health system CEOs are leading their organizations by implementing toolsContinue reading “Applying The Lessons of Digital Technology in a Post-Pandemic World”

How Can a Digital Workforce Address Healthcare’s Challenges?

It’s truly been a year in healthcare, and with it came many changes as a result of the challenges posed by the COVID-19 pandemic. Technology quickly accelerated the adoption of digital health services and solutions like telehealth and RPA, because organizations were in need of tools that could be deployed quickly and easily, without interruptionContinue reading “How Can a Digital Workforce Address Healthcare’s Challenges?”

KLAS 2021 RPA Satisfaction Scores

KLAS Research released their annual “Best in KLAS 2021” report last week on Software and Services. We’re thrilled to be introduced in the Robotic Process Automation (RPA) vendor category, a new market segment for 2021. KLAS puts forth significant effort to find the true story of what is happening with every healthcare vendor solution. NewContinue reading “KLAS 2021 RPA Satisfaction Scores”

How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout

As hospitals and health systems ramp up COVID-19 inoculations, the challenges surrounding them are complex. At Boston Software Systems, we are simplifying the vaccine rollout process for our client hospitals, health systems, and technology partners by automating many of the tasks associated with the vaccine rollout. These are the most frequent automations we are workingContinue reading “How Automation Helps Minimize Workflow Challenges During the COVID-19 Vaccine Rollout”

Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021

COVID-19 vaccines have begun arriving at hospitals and health systems across the U.S. this January, beginning an initial milestone in the fight against a pandemic that has killed millions of people and brought the healthcare system to its knees. While the availability of vaccines is a major milestone, distribution and administration has been a logisticalContinue reading “Robotic Process Automation Helps with COVID-19 Vaccine Distribution, Tracking, and Reporting in 2021”

Key Technology Trends for 2021

As we approach 2021, it’s time to look back at the key trends in healthcare technology. The past year taught us a lot about what we could do with technology when put to the test. And we are certainly ready to put 2020 in our rear view. As hospitals and health systems look to improveContinue reading “Key Technology Trends for 2021”

Did We Revamp Digital Health Collaboration During COVID-19?

Technology has unrealized potential to elicit powerful changes in healthcare. Breaking down barriers and coming together as a community benefits everyone, since we’re stronger as a group than we are as individuals. Was COVID-19 the “shot in the arm” we needed as a community, to work together toward the advancement of digital health? Collectively, asContinue reading “Did We Revamp Digital Health Collaboration During COVID-19?”

RPA Solves Problems, But It Requires People Skills to “Plug it In”

RPA has proven its value as a strong technology to support an enterprise’s strategic goals. But getting it right has its challenges. A successful implementation begins by finding the right processes to automate. Like many technology investments, success depends on having the right people onboard, who can help you push past the obstacles when theyContinue reading “RPA Solves Problems, But It Requires People Skills to “Plug it In””