Getting Started With RPA: Have a Plan

Robotic Process Automation (RPA) is one of the best tools for automating repetitive tasks, but in order to gain the greatest benefit from an RPA initiative you must plan thoroughly, deploy correctly, and know exactly how to align the project with your existing infrastructure. It’s All About The Change Change management is one of theContinue reading “Getting Started With RPA: Have a Plan”

RPA Addresses Staffing Shortages in a Post-COVID Era

Many healthcare organizations are currently experiencing talent shortages as a new wave of the pandemic continues to unfold. This crisis makes it extremely difficult to staff while continuing to maintain normal business practices. According to a recent report by McKinsey, 22% of nurses indicated they may leave their current position within the next year. InContinue reading “RPA Addresses Staffing Shortages in a Post-COVID Era”

Customer Experience: The New IT Imperative

As a leader in healthcare, you need to find a way to deliver timely, flexible IT services with the agility of the cloud, yet without the complexity. A great customer experience (CX) occurs when you co-create value with consumers and deliver more than is expected. Leadership, including CIOs, were previously focused solely on the productContinue reading “Customer Experience: The New IT Imperative”

Reducing The Barriers To Interoperability

Interoperability is certainly not a new topic. It is a predominant theme at #HIMSS21, and has been a term of engagement in healthcare for over 20 years. To better understand the impact of data interoperability, Google Cloud recently commissioned The Harris Poll to survey more than 300 physicians across the U.S. Nearly all (95%) ofContinue reading “Reducing The Barriers To Interoperability”

Streamlining the Process of Prior Authorizations in Healthcare

From the moment data is entered electronically into a patient chart, the prior authorization process begins. For care to be obtained, prior authorizations have to be identified and submitted with the right codes, approvals, and follow-up. The majority of health plan denials are attributable to prior authorizations, eligibility, and medical necessity rules. Currently, hospitals andContinue reading “Streamlining the Process of Prior Authorizations in Healthcare”

Key Strategies to Improve Revenue Cycle Processes in 2021

2020 was an especially difficult year for most rural hospitals and health systems, who lost an estimated 70 percent of their income due to delayed and deferred visits and procedures. Although billing and claims might seem like a pretty linear process, there are detours and bumps that challenge even the best revenue cycle management teams.Continue reading “Key Strategies to Improve Revenue Cycle Processes in 2021”

Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration

As part of the Cares Act legislation, The Department of Health and Human Services (HHS), will provide claims reimbursement to health care providers for testing, treatment, and vaccine administration to the uninsured patient population. More than $5.6 billion dollars have been paid to date and over 238,000 health care providers have enrolled in the program.Continue reading “Uninsured Patients HRSA Claims Reimbursement for COVID-19 Testing, Treatment, and Vaccine Administration”

Applying The Lessons of Digital Technology in a Post-Pandemic World

Automation has proven to be a digital ally in hospitals and health systems over the last year. The trends around Robotic Process Automation (RPA) were accelerated during the pandemic, and there is no reason to believe the surge in adoption will slow down. Hospital and health system CEOs are leading their organizations by implementing toolsContinue reading “Applying The Lessons of Digital Technology in a Post-Pandemic World”

How Can a Digital Workforce Address Healthcare’s Challenges?

It’s truly been a year in healthcare, and with it came many changes as a result of the challenges posed by the COVID-19 pandemic. Technology quickly accelerated the adoption of digital health services and solutions like telehealth and RPA, because organizations were in need of tools that could be deployed quickly and easily, without interruptionContinue reading “How Can a Digital Workforce Address Healthcare’s Challenges?”

KLAS 2021 RPA Satisfaction Scores

KLAS Research released their annual “Best in KLAS 2021” report last week on Software and Services. We’re thrilled to be introduced in the Robotic Process Automation (RPA) vendor category, a new market segment for 2021. KLAS puts forth significant effort to find the true story of what is happening with every healthcare vendor solution. NewContinue reading “KLAS 2021 RPA Satisfaction Scores”