Healthcare revenue cycle challenges exist at every stage of the healthcare journey, beginning with patient authorization and extending all the way through claims, billing, payment, and collections. Providers lose billions each year due to inefficient processes, the inability to collect on bills and claims, and the complicated, manual process of claims management. What are theContinue reading “5 Healthcare Revenue Cycle Challenges and How to Overcome Them”
Author Archives: Matt Hawkins | Boston Software Systems
How to Create a Great User Experience (UX)
Steve Jobs said it best, “Some people think design means how it looks. But, if you dig deeper, it is really how it works.” The User Experience (UX) says everything about how your technology offering defines, connects, and cares for end users, the folks who actually use the product or application. The UX is subjectiveContinue reading “How to Create a Great User Experience (UX)”
RPA Streamlines Revenue Cycle Operations
There are many benefits to automating processes in the healthcare revenue cycle. According to industry numbers by HFMA and MGMA, failure to accurately capture claim charges can result in a 50% loss in revenue. As healthcare financial leaders focus on recovery in a post-pandemic world, they are adding automation technology to revenue cycle processes toContinue reading “RPA Streamlines Revenue Cycle Operations”
Connecting the Gaps in the Healthcare System Helps Everyone
The past three years have called attention to massive disorganization in our healthcare system. In an age when nearly everyone is connected digitally in one way or another, the healthcare industry is painfully lagging behind. From EHR implementation to supporting the operational architecture of systems and services, our goal at Boston Software Systems is toContinue reading “Connecting the Gaps in the Healthcare System Helps Everyone”
What is Digital Trust in Healthcare?
Digital trust is the confidence users have in the ability of people, technology, and processes to create a secure digital world. Companies who have demonstrated that they can provide a safe, secure, and reliable data experience, have a high level of digital trust. As digital transformations multiply, they form increasingly complex risks in healthcare organizations.Continue reading “What is Digital Trust in Healthcare?”
What Determines Vendor Success in Healthcare?
Every salesperson in the Health IT industry can put together a good PowerPoint deck. They can talk a good talk, and many times close the deal based on ads, marketing budgets, or VC dollars. But, what factors determine a vendor’s long-term success? Culture We’ve all heard the phrase, “Culture eats strategy for breakfast.” This meansContinue reading “What Determines Vendor Success in Healthcare?”
Discover 5 Powerful Benefits of RPA in Healthcare
COVID-19 has changed how many organizations and their IT departments function. Yet, reduced cost and greater efficiencies are not the only reasons to add Robotic Process Automation (RPA) to the #digitaltransformation stack. During today’s global challenges, it’s become imperative to reduce burnout, and improve the tools we have to combat the effects of the COVID-19Continue reading “Discover 5 Powerful Benefits of RPA in Healthcare”
Simplify Claims Complexities with Automation
There is a lot of buzz in the healthcare system about the benefits of Robotic Process Automation (RPA). Hospitals and healthcare organizations have a dizzying array of daily tasks to coordinate in order to get paid. The issue comes down to people, process, and technology. A lot of vendors are touting Artificial Intelligence (AI) asContinue reading “Simplify Claims Complexities with Automation”
Keep Your Focus on the Customer
The value of Robotic Process Automation (RPA) in healthcare is in helping people get more done with less. Hospitals and provider organizations are using RPA ‘bots’ to access files, organize and complete forms, submit claims and reports, and eliminate the administrative burden of manual data entry tasks. But, after the ink is dry on theContinue reading “Keep Your Focus on the Customer”
Unlock Greater Value in the Revenue Cycle
As the U.S. continues to battle the ravages of the COVID-19 pandemic, healthcare leaders are discovering automation is more than just a technology tool. Using automation at an enterprise level can lower costs, accelerate digital modernization, and reduce the risk of cybersecurity threats. There’s nowhere this comes into focus more than in healthcare. Automating mundaneContinue reading “Unlock Greater Value in the Revenue Cycle”