The Benefits of Applying Automation to Population Health Goals

The Benefits of Applying Automation to Population Health Goals

The COVID-19 global pandemic highlighted the need for a population health approach to identify and implement strategies in healthcare. In doing this, we quickly realized our inability to input, organize, and share data across and between information silos. Without a more complete “view,” our ability to measure is inaccurate, failing to meet the goals of population health initiatives. Ultimately, healthcare organizations are looking for a combination of speed and scale so that they can uncover insights, manage disease states, and diagnose patients in real-time, without a heavy technology lift.

Mental health and chronic disease management data is a “huge pool” of information that “lives” in multiple systems. Clinicians don’t know if the data is useful without first organizing the data elements and setting standards for how they relate to one another. EHR systems have great reporting capabilities, but that’s after you’ve added all of the data elements, which delays the process in most situations. We’ve witnessed the increased need to synthesize all health and social data, for a more complete picture of health. Automation provides a cost-effective solution. It is technically accommodating, and enables users to quickly access and act on the complete information from multiple sources; patient, provider, payer and government agencies.

How Does Automation Work?

Automation searches within and across systems and applications. It works behind the scenes, as a “digital workforce” to empower, not encumber the work of people. The use of automation replaces many manual tasks and offloads these tedious processes to “bots.” Logging in just as a user would, the “bots” accurately, quickly, and comprehensively gather, organize, and compare data in multiple systems, presenting a complete picture, so you can develop strategies, target patient types, and monitor outcomes. Because the distribution of health risks changes over time, the objective is to continuously identify factors that can exacerbate illness or the need for prevention. The result is fewer delays and better attainment of population health goals. The following are ways to maximize the use of automation technology:

Data Extraction: Automation tools can expeditiously locate, identify, organize, and extract precise details involving open or discrete data from single or multiple sources and distribute it as needed for population health goals. Data from payers, notes, research, and government agencies can be accessed and presented in the preferred system, pinpointing gaps and increasing outreach capabilities.

Risk Management: Automation can systematically manipulate and process the most advanced risk management formulas with uniform accuracy, improving data performance and minimizing organizational security risks.

Ad Hoc Reporting: In ad hoc reporting situations, automation can accurately and quickly pull together the right information from the right system, avoiding time-consuming manual inquiries which may bog down staff and cause delays.

The goal of population health is the systematic and transparent delivery of services to a designated patient population or group. By inserting automation tools at any point in the process, you improve the quality and consistency of data, reduce the cost to connect, and free up people for higher functioning tasks. This makes healthcare care strategies faster, more efficient, and improves the productivity of administrative and clinical staff.

We’ve been through the ups and downs of multiple challenges over 30 years and we continue to provide real-time solutions in healthcare that enable you to work smarter, not harder. Protect your bottom line revenue and increase your efficiency, even during these challenging times.

Why Boston Software Systems?

Boston Software Systems has been ensuring RPA projects remain on track since 1985. Bridge the gaps with a proven business model that maximizes effectiveness and reduces manual, tedious tasks across the healthcare ecosystem.

For more information on how we can help your organization navigate the healthcare automation landscape, contact us at: 866-653-5105 or visit us at We won’t take up much of your time and we can get the process started quickly, in most cases, in < 30 days.

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