Automation Makes Population Health Management Scalable and Sustainable

The use of automation to replace manually laborious tasks that are better done by machines saves time, and allows clinicians to devote more time to higher-value roles, such as patient interaction. Identifying patient challenges is the foundation of care coordination. Multiple organizations use paper or EHR-based assessments to pinpoint social determinants of health and communicate the information to clinicians. Much of the process is manual and updates are time-consuming.

Automation drives efficiency in workflows, staff time, and associated costs devoted to manual data entry and ongoing data management. Clinicians and staff benefit from the reliability, quality, and presentation of data. In ad hoc reporting situations, automation is applied to accurately and quickly avoid time-consuming inquiries which may require one or many staff members to manually process data, making it financially feasible, scalable, and sustainable as patient criteria changes over time. Close the gaps in the manual process with the following tools:

Data Extraction

  • Automation and robotic process automation (RPA) tools can expediently locate, identify, extract, and organize large volumes of precise details involving open or discrete data from single or numerous sources and distribute it as needed in development, implementation, or maintenance of population health programs.
  • On the provider side, data retrieved from legacy systems, archives, present EHR systems, or other sources (custom, proprietary databases, etc.) for comprehensive population health insights.
  • Payer, research, government, and other healthcare data taken from vast data repositories is mined, combined, and refined to present to clinicians in the preferred system.

Risk Management

  • Risk management algorithms can be especially complex and lengthy. One error as a result of an incorrect keystroke or missed step can lead to misinformation. Automation and RPA systematically manipulates and processes even the most advanced risk management formulas with uniform accuracy and expedited speed.
  • Automation can be applied to multiple data elements in risk scoring required to calculate whether to accept, control, transfer, or treat it.
  • Automation can be used to develop, operate, monitor, and improve data relative to performance measurement based on seemingly insignificant changes in outcomes.


  • Automation’s exacting ability to execute high-volume, simple, or complex selection and compiling of multiple data factors empowers it to readily produce uniform results for standard or ad hoc reporting purposes.
  • Automation allows auto-generating of routine large or small scale compilations of data pre-formatted and ready to produce with or without manual prompting.
  • In ad hoc reporting situations, healthcare automation is applied to accurately and quickly avoid time-consuming inquiries which may require one or many staff members to manually process data.

Successful Population Health Programs Use Automation

Providers can only manage population health if they have the necessary data. Traditional approaches to interpreting patient information rely heavily on human input, and are not suited for high-volume, routine clinical testing. Physicians and staff point to manual data input, staffing shortages, and accessibility as substantial issues in the development of population health initiatives. Automation drives population health success by allowing end users to focus on time with patients rather than tedious manual searches and pulling the information into the EHR. They can “do more with less.”

Automation provides a cost-effective digital workforce, operating at peak performance 24/7 regardless of staffing levels or workload and does not require expensive technical upgrades. It is technically accommodating, empowering users to include patient, provider, payer, and additional data sources. Vendors have great intentions, and good ideas about incorporating data from multiple sources, but the interoperability just isn’t there. Automation is precisely efficient, providing uncompromising accuracy, eliminating the deviations found in manual, human-driven processes where additional validation may be necessary.

Complex multi-step processes within and across disparate data silos are completed in a fraction of the time required by human manual data manipulation. Population health initiatives advance at higher levels of care and lower operating cost with the use of intelligent automation solutions, provided by Boston Software Systems.

Why Boston Software Systems?
Our commitment is to healthcare. We’ve been through the ups and downs of multiple challenges over 30 years and we continue to stand with all healthcare organizations to provide real-time solutions that enable you to care for your patients, protect your bottom line, and increase your productivity, even during these challenging times.

Contact us. We won’t take up much of your time and we can get the process started quickly: 866-653-5105. We’re also available to connect via Twitter, @bossoft. Let’s have a conversation about your challenges with population health data initiatives.

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