Healthcare Automation Technology Trends in 2020

As we approach 2020, it’s time to head to the crystal ball and predict the biggest healthcare automation technology trends for the coming year. Not surprisingly, 2020 will continue to focus on digital transformation. For patients, this means a greater focus on prevention, quality, and access, while for providers it translates to improvements in technology to allow greater focus on high-touch tasks, reduced time for clerical needs, and improved insight from patient data. The underlying promises remain the same: meaningful accessibility, greater efficiency, and an improved patient experience.

“The worldwide market for Robotic Process Automation (RPA) services will reach $7.7 billion in 2020, and will grow to $12 billion in 2023,” according to Forrester. “The services-to-license ratio will be 3.2 to 1. The automation market will see a shift from point solutions to more comprehensive offerings that will address integration challenges and will enable best-in-class features that enterprises require.”

In addition, McKinsey estimates that there could be as much as $100 billion in annual savings for medicine and pharma by leaning on artificial intelligence and machine learning tools to process the increase.

At Boston Software Systems, we are seeing an uptake in automation requests across the healthcare enterprise. We may begin with a revenue cycle management project, and it goes so well, that we become involved in optimizing data migrations, unlocking additional opportunities for automation, or performance monitoring with the Boston Productivity Dashboard. We look forward to having a conversation with you about how we might power your enterprise with a digital workforce.

Wishing you and your loved ones a happy holiday season, with an abundance of joy and happiness. We are grateful for your continued support and look forward to serving you in 2020, improving usability for the healthcare enterprise.

Why Boston Software Systems?
A reputable healthcare automation partner can help you identify processes that will benefit most from increased automation and allow you to scale with ease. Finding a partner with an exclusive healthcare focus ensures the solution will be aligned with workflows, reduce pain-points associated with process implementation, and speed alignment to future health goals.

Boston Software Systems’ experience has been ensuring automation projects remain on track since 1985. Working across a wide-range of vendors and applications, we are experts on streamlining workflows, reducing costs, and improving usability for hospitals, health systems, provider organizations, and technology partners. We have worked with all of the leading EHR vendors, optimizing usability and role-based user satisfaction.

Give us one hour, we will tell you what can be up in running in days or weeks. With over 95% of our healthcare automation projects being completed in under 30 days, savings are right around the corner.

Be sure to follow our hashtag #bridgethegaps on Twitter to join the conversation!

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