Automation Delivers Performance and Economy
Hospitals and health systems are multidimensional business entities, laden with data-driven processes impacting a variety of internal and external stakeholders. Automation closes any gaps in communication, while organizing and accelerating the flow of data. Think of automation as a digital workforce, inputting volumes of data with 100% accuracy, and eliminating error, fatigue, and repetitive tasking.
Benefits Include:
- Reduced administrative and clinical data burden.
- Decreased cost of new integrations, quick ROI.
- Improved internal performance.
- Data processing consistency and accuracy through workload variations.
- Organizational innovation and process improvement.
- Improved care coordination and patient safety initiatives, reduced risk by improving patient record management and support.
How Do We Begin?
Concentrate on primary data issues shared amongst all facilities and identify those which require staff-heavy, lengthy, and constrained processes and procedures, or tedious repetitive tasking. Areas ripe for automation include:
- Revenue cycle management (including claims submission, processing and reprocessing, claim status checking, eligibility checking, pre certifications, and authorizations, admission notifications, and reporting).
- EHR/EMR platform migration, integration, optimization through bringing over things that other vendors don’t, like appointments, past medical histories, procedure/visit notes.
- Supply chain management, purchasing, inventory control, materials management.
- Scheduling through multiple systems, admissions, shared appointments, and kiosk data retrieval/management.
- Interdepartmental data sharing (laboratory, pharmacy, radiology, and more).
Where Will We See the Greatest Impact?
Any manual data process that requires further review based on frequent errors or steps interspersed with data between multiple mediums will see an immediate ROI. If processes run slowly or inconsistently within or between systems and databases, these are areas to consider. Adding automation reduces the steps in each process, especially where data must be regularly saved then manually transferred or downloaded to another system. Anywhere there is a need for ongoing human monitoring and manual steps in a routine process, automation provides an ROI.
How can we help you win with the intelligent use of automation?
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About Boston Software Systems
Since 1985, Boston Software Systems is the dedicated leader in healthcare automation. Hospitals, health systems, and providers have streamlined data management and improved accuracy while reducing costs and administrative burden. We have worked with all of the leading EHR vendors, while optimizing usability and user satisfaction.
Our exclusive healthcare experience offers a thorough understanding of the unique challenges of HIPAA, PHI, and security. We have thousands of connections working with all applications and vendor systems, and provide 100% US-based support.