Boston Software Systems Develops Healthcare RPA Patient Payment Solution for One of the Nation’s Oldest Hospitals

October 13, 2017

Boston Software Systems, the High-Performance Leader in Healthcare RPA, is working with one of the oldest hospitals in the nation to develop a patient payment management initiative built with our robotic process automation (RPA) products. In operation for over 150 years, it is now part of a provider / payer system that serves a population of over 2.5 million people through the work of 11,000 staff members, 6 hospitals, a rehabilitation hospital, medical sciences and behavioral healthcare center.

As part of a series of revenue cycle management improvements, Boston Software Systems is engineering a process automation comprised of over 20 steps to automate payments / payment adjustments. The high accuracy, accelerated automation path will create batches, input payment lines (or adjustment lines) into the batch, then post the batch in MedHost from information obtained from multiple input files. What was once a complex, manually-driven, time consuming exercise crisscrossing between multiple points to push and pull data is transformed into a systematic, digitally-driven workflow.

Through optimizing its patient payment processes, the hospital has decisively increased the productivity of its accounting, finance and revenue cycle management functions through creating a digitized workforce based on Boston Software Systems’ robotic process automation technology. We have engineered an array of RPA software solutions driving precision data continuity and exacting transaction performance across these and other monetary-focused actions to optimize income opportunities while reducing costs and complexity:

  • Patient Registration Data Entry
  • Eligibility and Benefits Check
  • Referral And Authorization
  • Coding and Billing
  • Charge Posting
  • Claim Submission
  • Claim Denial Management, Claim Denial Resubmission, Recovery
  • Payment Posting
  • Secondary Filings
  • Accounts Receivable
  • Patient Billing

Contact us and to have a conversation about your revenue cycle management challenges and goals!

About Boston Software Systems

Founded in 1985, Boston Software Systems is the worldwide leader in machine learning and healthcare automation. With an exclusive focus in healthcare, expert knowledge of HIPAA, PHI and security regulations, and entirely US-based support, Boston Software Systems accelerates the performance of data, eliminates technical complexity, cuts cost, and improves workflow for the entire healthcare ecosystem.

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